FAQ

Frequently Asked Questions

What is Lexinteli?

Lexinteli is a global market intelligence firm delivering custom research reports, verified business and consumer data, and strategic audio insights. We serve businesses, investors, and decision-makers across 40+ countries and 850+ industries.

What services do you offer?

We provide three core services:

  1. Custom Market Reports - Bespoke research studies on market sizing, competitive intelligence, consumer behavior, and investment feasibility
  2. Data & Lead Intelligence - Verified B2B and consumer contact databases with precision targeting
  3. Intellicast Podcast - Strategic audio briefings translating market research into accessible insights

Who are your typical clients?

Our clients include private equity firms, venture capital funds, enterprise companies, B2B sales teams, marketing agencies, startups, consultants, and individual entrepreneurs seeking market intelligence or targeted contact data.

How long does it take to complete a custom report?

Timeline depends on scope and complexity:

  • Rapid Insight: 2-10 business days
  • Standard Report: 7-21 business days
  • Comprehensive Study: 4-6 weeks

Rush delivery may be available for an additional fee.

What's included in a custom market report?

Each report includes:

  • Executive summary
  • Market size and growth analysis
  • Competitive landscape assessment
  • Strategic recommendations
  • Data visualizations and charts
  • Source citations and methodology notes
  • Appendices with raw data

Can I request revisions?

Yes. Each report package includes clarification rounds:

  • Rapid Insight: 1 round
  • Standard Report: 2 rounds
  • Enterprise Study: Unlimited rounds

What format will I receive my report in?

Reports are delivered in PDF or PowerPoint format, based on your preference.

Is my report confidential?

Absolutely. Every engagement includes NDA coverage. Your intelligence remains exclusively yours and will never be resold or shared.

How accurate is your data?

We guarantee 95%+ accuracy for business and consumer data. Healthcare data is 93-95% accurate. All contacts are verified within 30 days of delivery.

What happens if I receive bad data?

We offer full replacement for any undeliverable, disconnected, or incorrect contacts. Contact us within 30 days of delivery with bounce reports.

How quickly will I receive my data?

Most data orders are delivered within 24-48 hours. Complex custom lists may take 48-72 hours.

What format is the data delivered in?

Data is delivered in CSV or Excel format, ready for immediate import into Salesforce, HubSpot, Mailchimp, or any CRM platform. Files are also formatted for Facebook Custom Audiences and LinkedIn Matched Audiences for advertising campaigns.

Is your data GDPR and CCPA compliant?

Yes. All data is sourced ethically through opt-ins, public records, and licensed partnerships. We comply with GDPR, CCPA, CAN-SPAM, and other privacy regulations.

Can I get a sample of the data before purchasing?

We provide data count estimates and field previews to help you evaluate your list. Sample records are not provided prior to purchase, but we guarantee data accuracy with full replacement for any invalid contacts.

Do you offer data refresh services?

Yes. We offer quarterly, bi-annual, or annual data refresh options to keep your lists current.

What's your refund policy on data?

We refund the portion of your list that was undeliverable, out-of-date, or disconnected when reported within 30 days with documentation.

Is Intellicast free?

Intellicast operates on a subscription-based model. Subscribe to access our full episode library and enjoy weekly strategic audio briefings on market intelligence, industry trends, and competitive insights.

How often are new episodes released?

We release new episodes weekly.

What payment methods do you accept?

We accept credit cards, ACH transfers, wire transfers, and PayPal. Enterprise clients can arrange invoicing.

Do you offer refunds?

Custom reports are non-refundable after research begins. Data purchases are eligible for partial refunds for verified bad data within 30 days.

What file formats do you support?

Data is delivered in CSV or Excel. Reports are delivered in PDF or PowerPoint.

How do I request a quote?

Use our online calculator for instant estimates, or fill out our contact form with your requirements. Our team responds within 24 hours with a detailed quote.

Do I need to create an account?

No account required. Simply request a quote or place an order, and we'll process your request directly.

Can I speak with someone before ordering?

Absolutely. Contact us via email or live chat to discuss your needs, review options, and get personalized recommendations from our team.

What if I have a unique request not listed?

Contact us directly. We specialize in custom solutions and can design intelligence services around virtually any market question or data need.